A brief note to express my deep satisfaction with the recently
installed MRI music system.
As you are well aware, I did extensive research for this
acquisition. I believe I can unqualifiedly say that no system being manufactured today
could possibly be of any higher sound quality. You and your staff did a superb job with
the installation and the system has performed as specified. Patient acceptance is at a
very high level and it can truthfully be said to be instrumental in the accomplishment and
completion of some of the more difficult cases we have performed. This can easily be
translated into immediate return on investment.
The entire operational staff have all provided very positive
feedback. They all feel the integrated microphone system used for communicating with the
patients is an extremely well designed and executed feature.
Your courtesy and patience in acquiring our account is appreciated.
We feel that your system by virtue of its performance has certainly sold itself. I am
pleased with your follow through and the continued attention you pay to our account to
assure our ongoing satisfaction.
I wish you continued success and feel confident that you will no
doubt be very successful in the future marketing of your system.